Last updated: 28.06.2026
Introduction
Welcome to tuff.co.il (the “Website”), operated by Tuff Substrates (the “Company”). We are committed to protecting the privacy of visitors and users of this site. This policy is in accordance with the Protection of Privacy Law, 1981, and explains what information we collect, how it is used, who it may be shared with, and the rights available to you.
Your use of this website constitutes your consent to this policy. We are committed to protecting your privacy and apply reasonable measures to safeguard your information.
Definitions
“Personal Information” – any data relating to an identified or identifiable individual, including name, email address, phone number, IP address, location data, or online identifier.
Information We Collect
- Personal information provided by the users with forms on our website
- Contact information – first and last names, email address, phone number, and the content of your message. This information is used solely to allow us to respond to your inquiry and manage customer relations.
- Marketing information – Sending promotional materials in accordance subject to explicit consent within the forms.
- Technical and analytical information
- IP address, browser type, visit times, and pages viewed, collected via Google Analytics. This information is stored anonymously and used only for statistical and usability purposes.
- Cookies and tracking technologies
- Cookies for managing language preferences.
- Anonymous cookies from Google Analytics.
For your information,
- Submissions are stored in the website’s database; also delivered directly by email to our office. The personal information you submit is used exclusively for the purposes for which it was provided.
- Essential cookies required for the website’s functionality.
- We use essential cookies for site operation and statistical cookies (Google Analytics). You may block cookies via your browser, though some services may not function properly.
Purposes of Use
We use the information to respond to inquiries, review job applications, analyze and improve user experience, secure the website, and comply with legal obligations:
- Responding to Inquiries: The data from the contact form is sent directly to the company’s email address and is used to reply to your inquiry.
- Sending promotional materials: subject to explicit consent from the user.
- Improving user experience and managing language preferences.
- Analyzing statistical data for website maintenance and improvement.
Sharing Information with Third Parties
Information submitted through forms is sent only to the office’s email address.
- Anonymous statistical data may be stored on Google Analytics servers.
- Except where required by law or court order, we will not share your personal information with external parties.
- We may share information with service providers such as hosting, website maintenance, mailing, and analytics platforms.
These service providers process information solely on our behalf and in accordance with our instructions, while maintaining an appropriate level of security and confidentiality.
Data Security
- We apply generally accepted security measures to protect the information transmitted through this website.
- Information will be stored while maintaining an adequate level of security consistent with applicable standards.
- However, the transmission of information over the internet cannot be completely secured, and we cannot guarantee absolute protection.
Data Retention
Data will be retained on the office servers only as long as necessary for the purposes set out in this policy or as required by law, unless an earlier deletion is requested.
Children’s Privacy
The site is not intended for minors under 18. If we become aware of data collected about a child without parental consent, we will delete it.
User Rights
In accordance with applicable privacy law, you may request access to information stored about you, to correct it, or to have it deleted.
To do so, please contact us at: Tuff-m-g@tuff.co.il
Contact Us
For any questions or requests regarding this Privacy Policy, please contact us:
Email Address: Tuff-m-g@tuff.co.il
Phone: +972-4-6960191
Changes to This Policy
We may update this policy from time to time. The most recent update will appear at the top of the page, and material changes will be brought to users’ attention.
Cookies
This website uses cookies – small text files stored in your browser – to ensure the proper operation of the website, enhance your browsing experience, and collect statistical information regarding the use of the website.
Types of Cookies Used
1. Essential Cookies
These cookies are necessary for the proper functioning of the website, such as remembering language preferences or providing form security.
These cookies cannot be disabled without affecting the functionality of the website.
2. Analytics Cookies
These cookies collect anonymous information about how visitors use the website, including the number of visitors, pages viewed, and time spent on the website.
This information is collected through third-party services, such as Google Analytics, and is used solely to improve the website and user experience.
3. Preference Cookies
These cookies allow the website to remember choices you make, such as your preferred language or geographic region, in order to provide a more personalized browsing experience.
Managing Cookies
When you first visit the website, you will be presented with a cookie banner allowing you to choose whether to allow or block cookies on this website. Please note that blocking or deleting certain cookies may affect your browsing experience or prevent some features of the website from functioning properly.
Third-Party Cookies
Some cookies are provided by third-party services, such as Google Analytics, which helps us analyze website usage.
Any information collected through these services is processed in accordance with the respective providers’ privacy policies and does not personally identify individual users.
Consent
By using this website, you acknowledge and consent to the use of cookies in accordance with this Cookie Policy and the preferences you have selected through the cookie consent banner.